Francine Provost

How to Recognize DISC Styles When You Don’t Have a DISC Report in Front of You?

2016-09-22_ekip-newsletter-sept-2016Are you sometimes wondering who the person you’re dealing with really is? Maybe they seem strange to you, or maybe their behavior leaves you wondering “What was he thinking?

Although it’s true that some people appear to be weird to us, many times it’s a question of not understanding where they’re coming from. Continue reading

Leadership and Working Together Means …

blue silhouettesAs I am writing this article for you my loyal readers, I am one day away from going on vacation. 🙂  Summer time is a time to re-energize, to do less, to spend time with our loved ones, and to have fun. So to stay in line with that feeling, I am offering you a little something to ponder through the summer. You can apply it at work; you can apply it at home. Wherever you are, always know that you are inspiring people and influencing the world around you positively. Continue reading

Are You Constantly Focusing On The Broken Tile?

Focus on QualitiesSummer time is here and I hope you are enjoying some time off. Myself, I am in the process of selling my house and one visitor, who was very interested in my house, made the following comment: “I like the quality of the renovations you made, but there is a broken tile in the kitchen…” – again hear the word “BUT” 🙂 … There are over 200 tiles in my kitchen and all he could focus on was that 1 broken tile. Continue reading

Kick The Word “But” in the Butt & Take Action

Yes-but_No-but Chalk Bubble


A few weeks ago, a manager I work with confided that he was on the horns of a dilemma. He had a big problem. On one hand, he could do a certain thing to solve it. On the other hand, he could do another. Right now, though, all he was doing with those hands was wringing them. I felt for him. So did some of the other people in the room. We all offered ideas. As we did, he nodded in agreement, and answered: “Yes, but we’ve tried….” “Yes, but we don’t have the resources to do….”  “Yes, but that would take too much….” I left the meeting with “Yes, but” echoing in my brain. Continue reading

Smart Feedback for Performance Reviews!

Engage, Listen and Converse with your Employee

If you could delegate a task that you consider a burden, would one of thme be conduction performance evaluation meetings?


No one enjoys delivering criticism during an employee performance review. So, it’s no surprise that I get lots of requests for tips on how to tell someone they have to correct their performance. The need to address poor performance can be as stressful for you, the employer, as it is for the employee. It can cause you to procrastinate, affect your sleep, create anxiety as you ruminate about the problem and more. If you’ve found yourself dreading review time, don’t be discouraged. It’s possible to turn an unpleasant task into a productive experience for both you and your employee. Continue reading

Leadership Tips 2016

Make 2016 your year to develop your communication skills!

“Remember, when YOU act differently, people react differently.”

In our training calendar, you can choose from various offers to develop your communication skills. Since communication and leadership go together, here are some actions you can take.

1. Surround yourself with the right people

Choose people who are positive and committed and who strive for excellence. Continue reading

How is your communication with your team? Find out in this self-assessment.

By Margaret Caines, EKIP Training & Consulting

None of us is as smart as all of us”.  Ken BlanchardComm_with_your_team

When managers are asked what they value most in their employees, teamwork and communication skills top the list. And each of these top skills bridges to the other; good teamwork doesn’t happen unless all team members communicate effectively – with each other and with management. Continue reading

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